With the introduction of DSL in Lebanon in 2007, GDS (GlobalCom Data Services) designed and implemented a business process automation application along with a CRM allowing it to serve the Lebanese Internet market in the most efficient and innovative way.

Achieving best customer experience and service perception were the drivers behind this project that allowed GDS to reinforce its top ranking position in the data transmission market in Lebanon.

K2.Net with its recognized integration and automation capabilities was chosen to automate GDS processes. Project was successfully deployed in 2008 with the help and expertise of Netiks. Headquartered in Beirut - Lebanon, Netiks specializes in consulting, developing and implementing advanced e-business solutions.

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